Privacy Policy

1. Who We Are

Baasa ICT Consult Company Limited ("Baasa ICT", "we", "us", or "our") is a technology and digital solutions company registered in Ghana. Our registered office is at PLT 44A, New Kagyasi, Kumasi, Ashanti Region, Ghana. We operate the website baasaict.com and provide ICT, telemedicine, eHealth, web development, mobile app development, training, and research services.

For privacy-related enquiries, contact us at: baahsakye@gmail.com

2. Information We Collect

We collect the following types of information:

• Contact Information: Name, email address, phone number, and company name submitted via our contact form or enquiry.
• Project Information: Details about your project, budget range, and service requirements that you voluntarily share with us.
• Usage Data: Pages visited, time spent on pages, browser type, and device type collected automatically for website analytics.
• Communications: Records of emails, messages, or calls when you contact our team.

We do not collect sensitive personal data (health data, financial credentials, government IDs) through this website.

3. How We Use Your Information

We use collected information to:

• Respond to your enquiries and project requests
• Prepare and deliver proposals and quotations
• Communicate about project progress and updates
• Send service-related notifications (if you have opted in)
• Improve our website and services based on usage patterns
• Comply with legal obligations under Ghanaian law

We do not sell, rent, or trade your personal information to third parties.

4. Data Sharing

We may share your information with:

• Service Providers: Third-party tools we use to operate our business (e.g., email delivery, form processing) — they only receive data necessary for the service and are bound by confidentiality.
• Legal Authorities: Where required by Ghanaian law, court order, or regulatory requirements.

5. Data Retention

We retain your contact and project information for as long as necessary to deliver our services and for a reasonable period afterwards for record-keeping (typically 3 years). You may request deletion of your data at any time by emailing baahsakye@gmail.com.

6. Cookies

Our website uses only essential cookies required for basic website functionality (navigation, preferences). We do not use tracking or advertising cookies. You can disable cookies in your browser settings; this will not affect your ability to use the site.

7. Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data in transit. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for marketing communications at any time
• Lodge a complaint with the relevant data protection authority in Ghana

To exercise any of these rights, email us at baahsakye@gmail.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

10. Contact Us

For any questions or concerns about this Privacy Policy or our data practices: